Our process of searching for office premises broadened our perspective and quickly revealed the issues in the office space brokerage field from the customer experience standpoint. Information is fragmented across multiple platforms; data on available office spaces is frequently outdated; pricing information is difficult to obtain and negotiate; and brokers show varying levels of interest towards clients. It is peculiar how complicated finding office space can be, says Makumi's CEO Aimo Taskinen.
After numerous inquiries, contact requests and communications, we encountered the first agent who inspired confidence by showing genuine interest in our needs and demonstrating a commitment to resolving our space requirements through actions. That was Bureau Real Estate Finland. The agent arranged multiple viewings with a prompt schedule, where property managers were always present. We received all necessary information immediately to make decisions. Soon we found the perfect office space for us, meeting all our expectations. We warmly recommend Bureau’s service to anyone seeking office premises based on our own experience.
Aimo Taskinen, Co-founder, Trainda & Makum
